Delivery Information
At Ox Audio, we are committed to delivering your orders quickly, safely, and efficiently across Sri Lanka.
Delivery Coverage
We offer islandwide delivery, ensuring that customers from all regions can enjoy our products.
Delivery Time
- Colombo & Suburbs: 1–3 working days
- Outstation Areas: 2–5 working days
Delivery timelines may vary depending on product availability and location. Many Sri Lankan electronics stores also follow similar delivery windows for islandwide shipping.
Delivery Charges
- Delivery charges are calculated at checkout based on your location and order size.
- Free delivery may be available for selected products or promotional offers.
Order Processing
- Orders are processed within 24 hours after confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
Payment Options
We support multiple secure payment methods:
- Cash on Delivery (COD)
- Bank Transfer
- Card Payments (Visa / MasterCard)
Order Tracking
Once your order is dispatched, you will receive a confirmation message with tracking details (if applicable).
Important Notes
- Please ensure your delivery details are accurate to avoid delays.
- Delivery times may be affected during peak seasons, promotions, or unforeseen circumstances.
- If you are unavailable at the time of delivery, our courier partner will contact you to reschedule.
